StoreTempo

StoreTempo

One store map. Two ways to shop.

Your groceries. Your choice. Shop with a Personal Shopping Guide, or let a Personal Concierge Associate do the shopping for you.

Watch how it worksTry the walkthroughTalk pilot
One platform

One store map. Two shopping experiences.

Same shelves, same map — the only difference is who pushes the cart. Enable one mode, or offer both.

Customer shops

🛒 Guided Shopping

Powered by your Personal Shopping Guide

Your customer shops using an optimized aisle-by-aisle route to every product. The list is built on your branded site, the customer walks the floor with a clear guided path, and checks out normally — no frustrations, no searching for items, just a pleasant shopping experience.

How it works

  • Customer creates a shopping list on your branded website or app
  • Personal Shopping Guide builds an efficient aisle route
  • Customer shops at their own pace and checks out in-store

Benefits

  • More finished trips, less wandering
  • Fewer “where is it?” interruptions for associates
  • Larger baskets when every item is able to be located easily
  • Shoppers stay on your brand — not a third-party marketplace

Store shops

🛍 Personal Concierge

Served by a Personal Concierge Associate

Trained Personal Concierge Associate shops for your customers. Payment is authorized before picking starts, so your team only works real orders — on the same store map, with live status for the shopper.

How it works

  • Customer submits a shopping list and authorizes payment hold
  • A Personal Concierge Associate claims the order by name
  • Staff follow an optimized pick route map
  • Approved substitutes stay under shopper control through the list
  • Customer is notified when the order is ready for pickup

Benefits

  • No unpaid “ghost” orders eating payroll
  • Faster, more accurate fulfillment
  • Clear status from authorized → picking → ready
  • Fits your existing POS workflow
  • Can be used to train new employees on store locations

Customer shops → Personal Shopping Guide  ·  Store shops → Personal Concierge Associate

Flexible shopping

One platform — not two products

Guided Shopping and Personal Concierge share the same store map, inventory, and catalog. Turn on the experience that fits today — or enable both as your service grows.

How it works

Watch first — then try if you want

About one minute on Acme Markets #1042: Guided map, Concierge checkout, live pick, and shopper-approved substitutes. No registration required to watch.

  1. Fill a real multi-aisle list

    One click builds the hard case for routing — bakery, meat, dairy, numbered aisles.

  2. See the aisle path

    Customers walk an optimized route on your brand. Frustration gone; associates get fewer “where is it?” stops.

  3. Or let the store shop

    After evaluation checkout, the shopper watches live progress while a named Concierge picks.

  4. Shopper stays in control

    Ask-me-first substitutes need approval — no silent swaps, trust stays on your store.

Try the walkthroughTalk pilot

Highlight cut from live Acme demo recordings. Walkthrough Concierge pay is evaluation-only — not a real card charge. Pay-at-store remains lab-only for public release.

Try it

Buyer walkthrough on Acme Markets #1042

One coached path: account → multi-aisle basket → see the store map (frustration gone) → Concierge checkout → desk + training glance → recommend a substitute → Ready for pickup.

  1. Create a shopper account — use any email you can remember (demo data only).
  2. Fill demo basket — one click spreads items across aisles (no hunting).
  3. See the map — plan Guided Shopping; feel the pleasant aisle-by-aisle trip.
  4. Try Concierge — evaluation checkout, then open the Concierge desk in a new window (auto-login — no password paste).
  5. Train → pick → Ready — glance PCT, claim the order, recommend a swap for shopper approval, Mark ready. Rating is optional.
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Evaluation only on Acme #1042 — walkthrough Concierge pay is not a real card charge. Pay-at-store remains lab-only for any public release.

Results you would see

What owners and managers care about

Plain outcomes from the experience — not a dump of internal tooling.

Paid work only

Queue · Personal Concierge

  • Orders enter pick after card hold
  • No ghost baskets eating payroll

Finished trips

Map · Guided Shopping

  • Lists turn into aisle paths
  • Fewer abandoned “can’t find it” walks

Clear status

Authorized → Picking → Ready

  • Shoppers know where the order stands
  • Staff know when capture is due

Store signals

Search gaps · Area demand

  • What people look for and don’t find
  • Where lists and routes concentrate
Later

Your catalog on this picture

When you are ready, bring a catalog or sale feed and see the same kind of store picture on your doors — or keep exploring on ours. No upload required to try the experience today.

Ask about a pilot

Ready for a one-store pilot?

Walk Acme first, then talk through branding, morning stock, and Concierge on your stack.

Talk pilot